Terms & Conditions

DIGI Privacy Policy
Effective date: July 12, 2022
To make our data collection practices easier to understand, you will notice we have provided some quick links and brief summaries of our Privacy Policy. Please be sure to read our entire Privacy Policy to fully understand our practices and how we handle your information. These summaries are not meant to be a substitute for our Privacy Policy.

We know privacy is important to you. We encourage you to read this Privacy Policy to understand the information we collect, how we use it, and the choices available to you.

This Privacy Policy applies to the information we collect about you in the course of our business, including through DIGI websites and online forums, products, mobile applications, services, marketing activities, research, retail locations, and other online or offline offerings operated by or on behalf of DIGI. We refer to these products, services, and offerings collectively as the “Services.”

By using the Services, you agree to this Privacy Policy and that we may process, transfer, and store your information in the United States.

When we use the terms “DIGI,” “we,” or “us” in this Privacy Policy, we’re referring to the DIGI family of companies, which means DIGI and its affiliated entities under common ownership and control. Your information is controlled by one of these entities. The list of our Data Controllers can be found in our “DIGI contact information” section below.

The information we collect
The information we collect about you depends on the Services you use, how you use them, and the information you provide to us.

We collect information in three main ways: (1) information you choose to provide to us; (2) information we collect automatically through technology when you use the Services; and (3) information we collect from other sources.

Information you choose to provide to us
When you use our Services, you may choose to provide certain information to us. For example, we collect information directly from you when you place an order and purchase from us, create or use a DIGI account, register your product, post comments, photos, or videos to the Services, participate in DIGI surveys or research, or communicate and interact with us.

Some of the most common categories of information we collect directly from you include:

Contact and account information, such as name, address, telephone number, email address, and login credentials, including your My DIGI account information.

Financial and transactional information, such as credit card information, and purchase and transaction history.

Customer service interaction information, such as messages submitted to us through online forms or email, and summaries or voice or video recordings of interactions with our customer service personnel.

Information you provide in connection with surveys and sweepstakes, such as your interests, preferences, demographic data (e.g., gender), photos and videos, and information needed for you to participate and for us to fulfill your prize or participation incentives (if any).

Information we collect automatically through technology when you use the Services
When you use our Services, we may automatically collect certain information. We use a variety of third-party technologies, including cookies and similar tools, to assist in collecting this information. Please refer to our Cookies Notice and “Online Analytics and Advertising” section below for further information.

Some of the information we automatically collect when you use our Services includes:

Information about your access to and use of DIGI websites and emails, such as your IP address, browser language, the state or country from which you accessed the Services, software and hardware attributes (including device IDs, operating system, and browser type), referring and exit URLs, the links you click and files you download, pages viewed and the order of those pages, the amount of time spent on particular pages, the terms you use in searches on our websites, the date and time you accessed our websites or opened our emails, and other similar information.

Information about your use of DIGI products, mobile applications, and other software, including:

Information about your DIGI product or software, such as your product’s serial number, operating system ver